AppFolio vs. TenantCloud vs. Doorloop: The Property Management Software Comparison

Written by Weekend Landlords

May 13, 2022

One of the simplest and most effective ways to immediately yield significant results is to start using property management software. A progressive property management software will be greatly appreciated by tenants, increase employee efficiency, and provide data-driven intelligence that will bring you real-time visibility to discover problems and take immediate action.

But how do you make the right choice? Only one thing worse than not using any software at all is wasting time and money on a tech that fails to match your specific needs.

Accounting

AppFolio

Billing and invoicing, online rent payments, payment processing with multiple methods, and late fee calculation are all included in Appfolio’s accounting features.
The Appfolio accounting system includes various helpful calculators, such as a late fee calculator, that may be used to determine accurate financial values.

TenantCloud

Landlords can use TenantCloud’s rent accounting and management software to list vacancies, accept online payments and applications, handle maintenance requests, and keep track of tenants’ concerns.
TenantCloud includes ServicePro accounts for service professionals to submit invoices, accept payments online, and manage maintenance requests in addition to landlord and rental accounts.

Doorloop

DoorLoop also offers accounting tools that provide property managers direct a business’s finances. Users can pay rent online via bank account or using credit cards with the help of DoorLoop.
DoorLoop also interacts with QuickBooks, allowing users the option of more solutions while also using DoorLoop.

Tenant Portal

AppFolio

Tenants have access to a complete tenant portal through the Appfolio property manager, where they can make online payments and have direct contact with their property management team.

TenantCloud

Tenants and applicants can apply online, fill out a reusable tenant profile with personal rental data, and keep vital documents secured with TenantCloud.
Every tenant who has registered with the system has their own unique login info, which they use to access their personal dashboard and communicate with their landlord/property management team.

Doorloop

The tenant portal on DoorLoop has a set of services for tenants and property managers alike. Features include a tenant debt collection function, online maintenance requests, tenant screening, and more.

Features

Each software offers a wide range of features – we will briefly mention some of the most vital.

AppFolio

  • ACH Payment Processing
  • Access Controls/Permissions
  • Application and Audit Management
  • Bank Reconciliation
  • CRM
  • Real-Time Notifications
  • Online Payments

TenantCloud

  • ACH Payment Processing
  • Accounting and Accounting Integration
  • Reporting
  • Tenant Screening
  • Billing & Invoicing
  • Calendar and Website Management
  • Online Payments
  • Owner Portal
  • Customizable Templates

Doorloop

  • ACH Payment Processing
  • Access Controls/Permissions
  • Application Management
  • CRM
  • Member Portal
  • Real-Time Notifications and Reporting

Deployment

AppFolio

AppFolio Property Manager works across multiple platforms, including Cloud, SaaS, Web-based, iPhone, iPad, and Android.

TenantCloud

TenantCloud works on various platforms, including cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Linux, Windows, Mac, Linux, and Chromebook.

Doorloop

DoorLoop works across multiple platforms, including Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Mac, Linux, and Chromebook.

Support

AppFolio

AppFolio provides a number of options for users to contact their support team fast. Users must log in to their account to access the AppFolio 24/7 Help Center, use the smart search tool, start a conversation with a team member, or send supporting documents. Help pages and portals will help users to find quick solutions for any issue.

TenantCloud

The site’s built-in chat with a customer service representative offers unlimited assistance for users. Support pages, webinars, guides, and tutorial videos will direct users on the effective use of the TenantCloud platform.  Landlords may also get answers to their queries by calling the toll-free customer support line, which is open from 9 a.m. to 5 p.m. central time Monday to Friday. Customers who purchase the Business Plan receive priority technical and phone assistance.

Doorloop

Doorloop provides experience-based recommendations about where to go on their website to receive assistance with concerns/problems such as how to use their site/app, billings, price, use, integrations, and other issues.

Pricing

AppFolio

AppFolio offers three plans for users:

  • Residential. Includes two options: Core (280$ minimum monthly fee/1,4$ per unit) and Plus (1,500$ minimum monthly fee/3$ per unit).
  • Community Associations. Core option (280$ minimum monthly fee/0,8$ per unit).
  • Commercial. Includes two options: Core (280$ minimum monthly fee/1,5$ per unit) and Plus (1,500$ minimum monthly fee/3$ per unit).

Each plan is designed specifically for different-sized portfolios and has its own limits on the number of units each plan covers.

TenantCloud

TenantCloud offers four plans for users:

  • Free. Free option with unlimited numbers of listings.
  • Starter (15$ per month/144$ annually)
  • Growth (50$ per month/480$ annually)
  • Business (custom pricing)

Important: users save 20% with annual payments

Doorloop

DoorLoop offers three plans for users, each for up to 20 units:

  • Starter (49$ per month)
  • Pro (79$ per month)
  • Premium (109$ per month)

Important:  a 30-day money-back guarantee is offered in the Start Plan.

Tenant Screening
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